51.XX
HP · HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm
The laser beam is not being detected — laser unit or optics may be failing; power cycle; if persistent, requires professional service of the laser scanning assembly
Error 51.XX on the HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm means: Laser Beam Detect Error. The top-ranked community fix is “Replace Laser Scanner Assembly” (hard difficulty, ~90 min, DIY cost: $200-$250). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $300-$400.
Supply Memory Error
Paper Jam in Tray 1 (Priority Feed Slot)
Paper Jam in Tray 2 (Main 250-Sheet Tray)
Paper Jam in Fuser Area
Paper Jam in Output Bin Area
Paper Jam in Duplex Unit
Unexpected Paper Size
Critical Firmware Error
The HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm has 8 other known error codes:
Error code 51.XX also appears on 2 other HP models:
Ad Space — banner
Replace ADSENSE_PUBLISHER_ID in AdUnit.tsx