49.XX.XX
HP · HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm
A critical firmware error causing the printer to freeze — power cycle (off 30 seconds, then on); update firmware via HP Smart app or hp.com; complex print jobs with large images or unusual fonts are common triggers; if persistent, disconnect USB, remove all toner cartridges except black to isolate, and attempt a configuration page
Error 49.XX.XX on the HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm means: Critical Firmware Error. The top-ranked community fix is “Replace the Formatter Board” (hard difficulty, ~60 min, DIY cost: $5-$15). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$300.
Supply Memory Error
Paper Jam in Tray 1 (Priority Feed Slot)
Paper Jam in Tray 2 (Main 250-Sheet Tray)
Paper Jam in Fuser Area
Paper Jam in Output Bin Area
Paper Jam in Duplex Unit
Unexpected Paper Size
Low Fuser Temperature Error
The HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm has 8 other known error codes:
Error code 49.XX.XX also appears on 2 other HP models:
Ad Space — banner
Replace ADSENSE_PUBLISHER_ID in AdUnit.tsx