49.XX.XX
HP · LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing
Firmware crash — the most common serious LaserJet error; power cycle (off 30 seconds, on); update firmware to latest version via hp.com or HP Smart app; large or complex PDF files are the most frequent trigger; if persistent with all firmware current, the formatter board may have failed
Error 49.XX.XX on the HP LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing means: Critical Firmware Error. The top-ranked community fix is “Replace the Formatter Board” (hard difficulty, ~60 min, DIY cost: $5-$15). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$300.
Supply Memory Error
Paper Jam in Tray 1 (Multipurpose 100-Sheet Tray)
Paper Jam in Tray 2 (Main 250-Sheet Cassette)
Paper Jam in Tray 3 (Optional 550-Sheet Tray)
Paper Jam in Fuser Area
Paper Jam in Output Bin
Paper Jam in Duplex Unit
Unexpected Paper Size
The HP LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing has 8 other known error codes:
Error code 49.XX.XX also appears on 2 other HP models:
Ad Space — banner
Replace ADSENSE_PUBLISHER_ID in AdUnit.tsx