13.05
HP · LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing
Paper jammed near the fuser inside the top cover area — open the top cover; the fuser is very hot, allow cooling time; pull paper straight out toward the output; do not pull paper backwards through the fuser; recurring fuser jams suggest worn fuser components or incompatible paper media
Error 13.05 on the HP LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing means: Paper Jam in Fuser Area. The top-ranked community fix is “Replace Worn Fuser Assembly” (hard difficulty, ~45 min, DIY cost: $150-$200). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $250-$350.
Supply Memory Error
Paper Jam in Tray 1 (Multipurpose 100-Sheet Tray)
Paper Jam in Tray 2 (Main 250-Sheet Cassette)
Paper Jam in Tray 3 (Optional 550-Sheet Tray)
Paper Jam in Output Bin
Paper Jam in Duplex Unit
Unexpected Paper Size
Critical Firmware Error
The HP LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing has 8 other known error codes:
Error code 13.05 also appears on 2 other HP models:
Ad Space — banner
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