10.10.00
HP · LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing
The toner cartridge chip cannot be read — the M404dn uses HP 58A (~3,000 pages) or 58X (~10,000 pages high-yield) toner; remove, clean chip contacts with dry lint-free cloth, and reseat; non-HP cartridges may not have compatible chips; also try a known-good cartridge to rule out a defective chip reader in the printer
Error 10.10.00 on the HP LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing means: Supply Memory Error. The top-ranked community fix is “Replace Toner Cartridge with Genuine HP 136A/136X” (medium difficulty, ~25 min, DIY cost: $50-$80). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $110-$160.
Paper Jam in Tray 1 (Multipurpose 100-Sheet Tray)
Paper Jam in Tray 2 (Main 250-Sheet Cassette)
Paper Jam in Tray 3 (Optional 550-Sheet Tray)
Paper Jam in Fuser Area
Paper Jam in Output Bin
Paper Jam in Duplex Unit
Unexpected Paper Size
Critical Firmware Error
The HP LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing has 8 other known error codes:
Error code 10.10.00 also appears on 1 other HP model:
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