10.00.0X
HP · HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm
A toner cartridge chip cannot be read or is incompatible — the M255dw uses four HP 206A (standard) or 206X (high-yield) toner cartridges: W2110A (Black), W2111A (Cyan), W2112A (Yellow), W2113A (Magenta); remove and reseat the indicated cartridge; clean the chip contact with a dry lint-free cloth; non-HP or refilled cartridges may trigger this error
Error 10.00.0X on the HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm means: Supply Memory Error. The top-ranked community fix is “Replace Toner Cartridge Chip or Cartridge” (medium difficulty, ~30 min, DIY cost: $40-$80). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$180.
Paper Jam in Tray 1 (Priority Feed Slot)
Paper Jam in Tray 2 (Main 250-Sheet Tray)
Paper Jam in Fuser Area
Paper Jam in Output Bin Area
Paper Jam in Duplex Unit
Unexpected Paper Size
Critical Firmware Error
Low Fuser Temperature Error
The HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm has 8 other known error codes:
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