13.06
HP · HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm
Paper jammed at the output bin exit — gently pull the paper out from the top of the printer; if it tears, open the back cover and remove the remaining piece; clear any accumulated printed pages from the output tray to prevent overflow jams
Error 13.06 on the HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm means: Paper Jam in Output Bin Area. The top-ranked community fix is “Inspect and Replace Output Tray Edge or Fuser Assembly” (medium difficulty, ~45 min, DIY cost: $15-$20). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$180.
Supply Memory Error
Paper Jam in Tray 1 (Priority Feed Slot)
Paper Jam in Tray 2 (Main 250-Sheet Tray)
Paper Jam in Fuser Area
Paper Jam in Duplex Unit
Unexpected Paper Size
Critical Firmware Error
Low Fuser Temperature Error
The HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm has 8 other known error codes:
Error code 13.06 also appears on 2 other HP models:
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