HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm 13.01 Error Fix: Paper Jam in Tray 1 (Priority Feed Slot)

Error code 13.01 on the HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm means: Paper Jam in Tray 1 (Priority Feed Slot). Paper jammed in the single-sheet priority input slot — the priority slot is designed for one envelope or single sheet at a time; remove jammed paper gently; ensure only one sheet is loaded in the priority slot; this slot is useful for feeding special media without removing the main tray paper

The most successful fix is "Inspect and Replace Tray Rollers" (medium difficulty, ~40 minutes). Estimated DIY cost: $15-$25. HomeMD has 2 community-ranked fixes for this error.

This error is rated medium severity. It should be addressed soon, but your appliance may still function in a limited capacity.

Yes — the top-ranked community fix ("Inspect and Replace Tray Rollers") is rated medium difficulty and takes about 40 minutes. Tools needed: Phillips screwdriver, Lint-free cloth.

DIY cost: $15-$25. Professional repair typically costs $130-$180. Many homeowners save money by trying the top-ranked community fix first.

The HP HP Color LaserJet Pro M255dw Wireless Color Laser Printer with Auto Duplex Printing and 22 ppm has 8 other known error codes, including: 10.00.0X (Supply Memory Error), 13.02 (Paper Jam in Tray 2 (Main 250-Sheet Tray)), 13.05 (Paper Jam in Fuser Area), 13.06 (Paper Jam in Output Bin Area), 13.0A (Paper Jam in Duplex Unit), and 3 more.

Error code 13.01 also appears on 2 other HP models: LaserJet M209dw Mono Wireless Printer with 30 ppm Print Speed and 1200 x 1200 dpi Resolution, LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing. The fix may vary by model, so check each model's specific page for tailored repair steps.