13.01
HP · LaserJet M209dw Mono Wireless Printer with 30 ppm Print Speed and 1200 x 1200 dpi Resolution
Paper jammed in the main 150-sheet input tray area during paper pickup — open the tray and remove the jammed paper by pulling gently in the direction of the paper path; check for small torn pieces left behind; remove the paper stack, fan the edges, and reload with the stack aligned squarely; ensure the paper guides are adjusted to the correct paper width without pressing too tightly against the stack; paper that is wrinkled, damp, or curled at the edges is more likely to jam during pickup
Error 13.01 on the HP LaserJet M209dw Mono Wireless Printer with 30 ppm Print Speed and 1200 x 1200 dpi Resolution means: Paper Jam in Input Tray. The top-ranked community fix is “Inspect and Replace Tray Rollers” (medium difficulty, ~40 min, DIY cost: $15-$25). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $130-$180.
The HP LaserJet M209dw Mono Wireless Printer with 30 ppm Print Speed and 1200 x 1200 dpi Resolution has 8 other known error codes:
Error code 13.01 also appears on 2 other HP models:
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