UPDATE
Samsung TV & Audio · HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth
Display shows "UPDATE" — a firmware update is being installed. DO NOT unplug the soundbar during a firmware update — power interruption can corrupt firmware and brick the unit. Update typically takes 5-15 minutes. The soundbar will restart automatically when complete. If update appears stuck for more than 30 minutes: (1) wait a full hour before intervening, (2) if still stuck, unplug for 2 minutes then plug back in — the soundbar may recover or retry the update. For manual USB update: download firmware from samsung.com/support (search exact model), extract to a FAT32 USB drive root directory, insert USB into soundbar, and the update should begin automatically or via Settings in SmartThings.
Error UPDATE on the Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth means: Firmware Update in Progress. The top-ranked community fix is “Manual Firmware Update via USB Drive” (medium difficulty, ~30 min, DIY cost: $0-$10). 2 community-ranked fixes available below.
Published March 2026 · 2 fixes · soundbar
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many soundbar repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $100-$150.
HDMI ARC Input Mode — Connection Issues
No Sound via HDMI ARC/eARC Connection
Audio Drops Out Intermittently
Soundbar Auto Powers Off After 15-20 Minutes
Bluetooth Mode Active
Soundbar Connects to Wrong Bluetooth Device
Bluetooth Audio Cutting Out / Stuttering
Bluetooth Pairing Failure
The Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth has 8 other known error codes:
Error code UPDATE also appears on 2 other Samsung TV & Audio models:
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