AUDIO DROPOUT
Samsung TV & Audio · HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth
Sound cuts out completely for 1-5 seconds then returns. Can occur on any input. For HDMI ARC: HDMI handshake issues — try different cable, power cycle both devices, update firmware. For Bluetooth: interference or range — see BT DROPOUT. For optical: damaged cable or loose connection — try different cable, ensure fully seated. For all inputs: check if the soundbar is auto-switching inputs — disable Auto Power Link or TV SoundConnect if unintended source is triggering. Eco/auto-standby may be cutting power — disable auto power off in soundbar settings via SmartThings or remote.
Error AUDIO DROPOUT on the Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth means: Audio Drops Out Intermittently. The top-ranked community fix is “Replace Internal HDMI Board or Bluetooth Module” (hard difficulty, ~60 min, DIY cost: $15-$30). 2 community-ranked fixes available below.
Published March 2026 · 2 fixes · soundbar
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many soundbar repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$250.
HDMI ARC Input Mode — Connection Issues
No Sound via HDMI ARC/eARC Connection
Soundbar Auto Powers Off After 15-20 Minutes
Bluetooth Mode Active
Soundbar Connects to Wrong Bluetooth Device
Bluetooth Audio Cutting Out / Stuttering
Bluetooth Pairing Failure
Bluetooth Pairing Mode — Not Connected
The Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth has 8 other known error codes:
Error code AUDIO DROPOUT also appears on 2 other Samsung TV & Audio models:
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