ARC NO AUDIO
Samsung TV & Audio · HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth
Soundbar connected via HDMI ARC/eARC but no audio output. This is the #2 most common Samsung soundbar issue. Systematic fix: (1) verify HDMI cable is in the ARC/eARC-labeled port on BOTH the TV and soundbar, (2) on TV: Settings → Sound → Sound Output → select "Receiver (HDMI)" or soundbar name, (3) enable Anynet+/CEC on TV: Settings → General → External Device Manager → Anynet+ → On, (4) on TV: Settings → Sound → Expert Settings → Digital Output Audio Format → set to "PCM" (most compatible) or "Auto", (5) power cycle sequence: turn off TV → turn off soundbar → unplug both 30 seconds → plug in soundbar first → plug in TV → turn on soundbar → turn on TV. For eARC, use Ultra High Speed HDMI cable and ensure eARC is enabled in both TV and soundbar settings. If still no audio, try optical cable as fallback to isolate the issue to HDMI.
Error ARC NO AUDIO on the Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth means: No Sound via HDMI ARC/eARC Connection. The top-ranked community fix is “Replace HDMI ARC/eARC Board or Internal HDMI Cable” (medium difficulty, ~60 min, DIY cost: $20-$40). 2 community-ranked fixes available below.
Published March 2026 · 2 fixes · soundbar
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many soundbar repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $130-$220.
soundbar · 2 fixes
soundbar · 2 fixes
tv · 2 fixes
tv · 2 fixes
tv · 2 fixes
tv · 2 fixes
tv · 2 fixes
HDMI ARC Input Mode — Connection Issues
Audio Drops Out Intermittently
Soundbar Auto Powers Off After 15-20 Minutes
Bluetooth Mode Active
Soundbar Connects to Wrong Bluetooth Device
Bluetooth Audio Cutting Out / Stuttering
Bluetooth Pairing Failure
Bluetooth Pairing Mode — Not Connected
The Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth has 8 other known error codes:
Error code ARC NO AUDIO also appears on 7 other Samsung TV & Audio models:
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