ARC
Samsung TV & Audio · HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth
Display shows "ARC" indicating HDMI ARC mode is active. If no audio: (1) connect HDMI cable to the port labeled "ARC" or "eARC" on both TV and soundbar, (2) enable CEC/Anynet+ on the TV: Settings → General → External Device Manager → Anynet+ (HDMI-CEC) → On, (3) on TV set Sound Output to "Receiver (HDMI)" or the soundbar name, (4) set TV Digital Output Audio Format to "PCM" for basic stereo or "Auto" / "Pass-through" for surround. Power cycle both devices: unplug soundbar 30 seconds, then TV 30 seconds, plug soundbar in first, then TV. Use a certified High Speed HDMI cable. For eARC (HW-S800B, HW-Q990C), use Ultra High Speed HDMI cable.
Error ARC on the Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth means: HDMI ARC Input Mode — Connection Issues. The top-ranked community fix is “Inspect and Replace HDMI ARC Port or Cable Assembly” (medium difficulty, ~45 min, DIY cost: $15-$30). 2 community-ranked fixes available below.
Published March 2026 · 2 fixes · soundbar
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many soundbar repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$200.
No Sound via HDMI ARC/eARC Connection
Audio Drops Out Intermittently
Soundbar Auto Powers Off After 15-20 Minutes
Bluetooth Mode Active
Soundbar Connects to Wrong Bluetooth Device
Bluetooth Audio Cutting Out / Stuttering
Bluetooth Pairing Failure
Bluetooth Pairing Mode — Not Connected
The Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth has 8 other known error codes:
Error code ARC also appears on 2 other Samsung TV & Audio models:
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