🔊Soundbar

EQ RESET

Samsung TV & Audio · HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth

Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth EQ RESET Error Fix: Equalizer Settings Not Persisting

Custom EQ or sound settings revert to defaults after power cycling the soundbar. This is a documented firmware bug on certain Samsung soundbar firmware versions. Settings affected: EQ adjustments, woofer level, sound mode, center/surround levels. Workaround: update firmware to latest version (samsung.com/support or via SmartThings). After updating, re-apply settings — the bug is often resolved but may recur with subsequent firmware updates. As a secondary workaround, some users report that adjusting settings WHILE content is playing (not in standby) helps persistence. Settings made via SmartThings app may persist more reliably than via remote.

Low severity2 fixes available✨ Free fix available

Quick Answer

Error EQ RESET on the Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth means: Equalizer Settings Not Persisting. The top-ranked community fix is “Reflash Firmware Using USB and Reset Soundbar Settings” (medium difficulty, ~45 min, DIY cost: $10-$20). 2 community-ranked fixes available below.

Published March 2026 · 2 fixes · soundbar

Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.

When to Call a Professional

While many soundbar repairs can be done safely at home, consider hiring a qualified technician if:

The repair involves electrical wiring, gas lines, or refrigerant
You've tried the top-ranked fix and the error persists
You smell gas, see sparking, or notice water leaking
The repair requires specialized tools you don't have
Your appliance is still under manufacturer warranty

Average professional repair cost for this issue: $120-$180.

Other Samsung TV & Audio Models with Error EQ RESET

HW-B650 3.0 Channel 330 Watt Soundbar with DTS Virtual:X and Bluetooth

soundbar · 2 fixes

HW-Q990C 11.1.4 Channel 546 Watt Soundbar with Dolby Atmos, DTS:X, and Wireless Subwoofer

soundbar · 2 fixes

Other Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth Error Codes

ARC

HDMI ARC Input Mode — Connection Issues

2 fixes

ARC NO AUDIO

No Sound via HDMI ARC/eARC Connection

2 fixes

AUDIO DROPOUT

Audio Drops Out Intermittently

2 fixes

AUTO STANDBY

Soundbar Auto Powers Off After 15-20 Minutes

2 fixes

Bluetooth Mode Active

2 fixes

BT AUTO CONNECT

Soundbar Connects to Wrong Bluetooth Device

2 fixes

BT DROPOUT

Bluetooth Audio Cutting Out / Stuttering

2 fixes

BT PAIR FAIL

Bluetooth Pairing Failure

2 fixes

People Also Ask About Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth Error EQ RESET

What does error code EQ RESET mean on a Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth?

Error code EQ RESET on the Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth means: Equalizer Settings Not Persisting. Custom EQ or sound settings revert to defaults after power cycling the soundbar. This is a documented firmware bug on certain Samsung soundbar firmware versions. Settings affected: EQ adjustments, woofer level, sound mode, center/surround levels. Workaround: update firmware to latest version (samsung.com/support or via SmartThings). After updating, re-apply settings — the bug is often resolved but may recur with subsequent firmware updates. As a secondary workaround, some users report that adjusting settings WHILE content is playing (not in standby) helps persistence. Settings made via SmartThings app may persist more reliably than via remote.

How do I fix error code EQ RESET on my Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth?

The most successful fix is "Reflash Firmware Using USB and Reset Soundbar Settings" (medium difficulty, ~45 minutes). Estimated DIY cost: $10-$20. HomeMD has 2 community-ranked fixes for this error.

Is error code EQ RESET on a Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth serious?

This error is rated low severity. It is generally not urgent and can often be resolved with a simple DIY fix.

Can I fix Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth error EQ RESET myself?

Yes — the top-ranked community fix ("Reflash Firmware Using USB and Reset Soundbar Settings") is rated medium difficulty and takes about 45 minutes. Tools needed: USB flash drive, PC or Mac to download firmware.

How much does it cost to repair Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth error EQ RESET?

DIY cost: $10-$20. Professional repair typically costs $120-$180. Many homeowners save money by trying the top-ranked community fix first.

What other error codes does the Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth have?

The Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth has 8 other known error codes, including: ARC (HDMI ARC Input Mode — Connection Issues), ARC NO AUDIO (No Sound via HDMI ARC/eARC Connection), AUDIO DROPOUT (Audio Drops Out Intermittently), AUTO STANDBY (Soundbar Auto Powers Off After 15-20 Minutes), BT (Bluetooth Mode Active), and 3 more.

Which other Samsung TV & Audio models have the EQ RESET error?

Error code EQ RESET also appears on 2 other Samsung TV & Audio models: HW-B650 3.0 Channel 330 Watt Soundbar with DTS Virtual:X and Bluetooth, HW-Q990C 11.1.4 Channel 546 Watt Soundbar with Dolby Atmos, DTS:X, and Wireless Subwoofer. The fix may vary by model, so check each model's specific page for tailored repair steps.

What other error codes does the Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth have?

The Samsung TV & Audio HW-S800B Ultra Slim 3.0 Channel 360 Watt Soundbar with Dolby Atmos and Bluetooth has 8 other known error codes:

ARC — HDMI ARC Input Mode — Connection Issues (2 fixes)
ARC NO AUDIO — No Sound via HDMI ARC/eARC Connection (2 fixes)
AUDIO DROPOUT — Audio Drops Out Intermittently (2 fixes)
AUTO STANDBY — Soundbar Auto Powers Off After 15-20 Minutes (2 fixes)
BT — Bluetooth Mode Active (2 fixes)
BT AUTO CONNECT — Soundbar Connects to Wrong Bluetooth Device (2 fixes)
BT DROPOUT — Bluetooth Audio Cutting Out / Stuttering (2 fixes)
BT PAIR FAIL — Bluetooth Pairing Failure (2 fixes)

Which other Samsung TV & Audio models have the EQ RESET error?

Error code EQ RESET also appears on 2 other Samsung TV & Audio models:

HW-B650 3.0 Channel 330 Watt Soundbar with DTS Virtual:X and Bluetooth (soundbar) · 2 fixes
HW-Q990C 11.1.4 Channel 546 Watt Soundbar with Dolby Atmos, DTS:X, and Wireless Subwoofer (soundbar) · 2 fixes

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