FAX-COMM
HP · HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm
Fax transmission or reception failed — the remote fax may be busy, incompatible, or the phone line has excessive noise; VoIP and digital phone services are unreliable for faxing; try reducing fax speed in settings; use analog copper phone line for best results
Error FAX-COMM on the HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm means: Fax Communication Error. The top-ranked community fix is “Test Phone Line Quality and Replace Fax Modem if Needed” (medium difficulty, ~45 min, DIY cost: $5-$15). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$180.
The HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm has 8 other known error codes:
Error code FAX-COMM also appears on 1 other HP model:
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