E4
HP · HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm
Paper is jammed inside the printer in the feed path, output area, or duplex unit — turn the printer off and carefully remove any visible jammed paper by pulling gently in the direction of the paper path (pulling against the normal feed direction can tear the paper and leave fragments inside); check the input tray, output tray, and rear access door; for duplex-capable models also check the rear duplex unit; use a flashlight to look for small torn pieces of paper left behind; paper jams that recur frequently indicate worn or dirty feed rollers
Error E4 on the HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm means: Paper Jam. The top-ranked community fix is “Replace Worn Feed Rollers to Prevent Recurring Paper Jams” (medium difficulty, ~45 min, DIY cost: $15-$25). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$180.
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
The HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm has 8 other known error codes:
Error code E4 also appears on 4 other HP models:
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