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HP · HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm

HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm E1 Error Fix: No Paper in Input Tray

The printer tried to feed paper but the input tray is empty or the paper is not loaded correctly against the width guides — load paper into the input tray with the print side facing down and slide the paper-width guides snugly against the edges of the paper stack; do not overfill above the tray capacity line

Medium severity2 fixes available✨ Free fix available

Quick Answer

Error E1 on the HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm means: No Paper in Input Tray. The top-ranked community fix is “Inspect and Clean Paper Feed Rollers” (medium difficulty, ~20 min, DIY cost: $5-$15). 2 community-ranked fixes available below.

Published February 2026 · 2 fixes · printer

Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.

When to Call a Professional

While many printer repairs can be done safely at home, consider hiring a qualified technician if:

The repair involves electrical wiring, gas lines, or refrigerant
You've tried the top-ranked fix and the error persists
You smell gas, see sparking, or notice water leaking
The repair requires specialized tools you don't have
Your appliance is still under manufacturer warranty

Average professional repair cost for this issue: $100-$140.

Other HP Models with Error E1

DeskJet 4155e Wireless All-in-One Printer with Mobile Printing and 4800 x 1200 dpi Color Resolution

printer · 2 fixes

ENVY 6055e All-in-One Wireless Printer with Auto 2-Sided Printing and Smart App Integration

printer · 2 fixes

HP Smart Tank 7001 All-in-One Wireless Ink Tank Printer with Auto Duplex, ADF, and Refillable Ink System

printer · 2 fixes

OfficeJet Pro 8025e Wireless All-in-One Printer with 20 ppm, Smart Tasks, and Mobile Fax

printer · 2 fixes

Other HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm Error Codes

ADF-JAM

Document Feeder Paper Jam

2 fixes

ALIGN-FAIL

Printhead Alignment Failed

2 fixes

Cartridge Access Door Open

Paper Size Mismatch

Carriage Jam

Paper Jam

Scanner Failure

Printer Cooling Down

People Also Ask About HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm Error E1

What does error code E1 mean on a HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm?

Error code E1 on the HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm means: No Paper in Input Tray. The printer tried to feed paper but the input tray is empty or the paper is not loaded correctly against the width guides — load paper into the input tray with the print side facing down and slide the paper-width guides snugly against the edges of the paper stack; do not overfill above the tray capacity line

How do I fix error code E1 on my HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm?

The most successful fix is "Inspect and Clean Paper Feed Rollers" (medium difficulty, ~20 minutes). Estimated DIY cost: $5-$15. HomeMD has 2 community-ranked fixes for this error.

Is error code E1 on a HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm serious?

This error is rated medium severity. It should be addressed soon, but your appliance may still function in a limited capacity.

Can I fix HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm error E1 myself?

Yes — the top-ranked community fix ("Inspect and Clean Paper Feed Rollers") is rated medium difficulty and takes about 20 minutes. Tools needed: Lint-free cloth.

How much does it cost to repair HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm error E1?

DIY cost: $5-$15. Professional repair typically costs $100-$140. Many homeowners save money by trying the top-ranked community fix first.

What other error codes does the HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm have?

The HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm has 8 other known error codes, including: ADF-JAM (Document Feeder Paper Jam), ALIGN-FAIL (Printhead Alignment Failed), E0 (Cartridge Access Door Open), E2 (Paper Size Mismatch), E3 (Carriage Jam), and 3 more.

Which other HP models have the E1 error?

Error code E1 also appears on 4 other HP models: DeskJet 4155e Wireless All-in-One Printer with Mobile Printing and 4800 x 1200 dpi Color Resolution, ENVY 6055e All-in-One Wireless Printer with Auto 2-Sided Printing and Smart App Integration, HP Smart Tank 7001 All-in-One Wireless Ink Tank Printer with Auto Duplex, ADF, and Refillable Ink System, OfficeJet Pro 8025e Wireless All-in-One Printer with 20 ppm, Smart Tasks, and Mobile Fax. The fix may vary by model, so check each model's specific page for tailored repair steps.

What other error codes does the HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm have?

The HP HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm has 8 other known error codes:

ADF-JAM — Document Feeder Paper Jam (2 fixes)
ALIGN-FAIL — Printhead Alignment Failed (2 fixes)
E0 — Cartridge Access Door Open (2 fixes)
E2 — Paper Size Mismatch (2 fixes)
E3 — Carriage Jam (2 fixes)
E4 — Paper Jam (2 fixes)
E5 — Scanner Failure (2 fixes)
E6 — Printer Cooling Down (2 fixes)

Which other HP models have the E1 error?

Error code E1 also appears on 4 other HP models:

DeskJet 4155e Wireless All-in-One Printer with Mobile Printing and 4800 x 1200 dpi Color Resolution (printer) · 2 fixes
ENVY 6055e All-in-One Wireless Printer with Auto 2-Sided Printing and Smart App Integration (printer) · 2 fixes
HP Smart Tank 7001 All-in-One Wireless Ink Tank Printer with Auto Duplex, ADF, and Refillable Ink System (printer) · 2 fixes
OfficeJet Pro 8025e Wireless All-in-One Printer with 20 ppm, Smart Tasks, and Mobile Fax (printer) · 2 fixes

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