HP OfficeJet Pro 8025e Wireless All-in-One Printer with 20 ppm, Smart Tasks, and Mobile Fax FAX-COMM Error Fix: Fax Communication Error

Error code FAX-COMM on the HP OfficeJet Pro 8025e Wireless All-in-One Printer with 20 ppm, Smart Tasks, and Mobile Fax means: Fax Communication Error. The fax failed to send or receive due to a communication error — the remote fax machine may be busy, not answering, or incompatible; phone line noise or poor signal quality causes handshake failures; if using VoIP or digital phone service, faxing may be unreliable (analog copper lines work best for fax); try reducing the fax speed in the printer settings (Setup > Fax Setup > Fax Speed > Slow/Medium); retransmit; for persistent issues, contact the phone service provider about line quality

The most successful fix is "Test Phone Line Quality and Replace Fax Modem if Needed" (medium difficulty, ~45 minutes). Estimated DIY cost: $5-$15. HomeMD has 2 community-ranked fixes for this error.

This error is rated medium severity. It should be addressed soon, but your appliance may still function in a limited capacity.

Yes — the top-ranked community fix ("Test Phone Line Quality and Replace Fax Modem if Needed") is rated medium difficulty and takes about 45 minutes. Tools needed: T10 Torx screwdriver, Analog telephone handset.

DIY cost: $5-$15. Professional repair typically costs $120-$180. Many homeowners save money by trying the top-ranked community fix first.

The HP OfficeJet Pro 8025e Wireless All-in-One Printer with 20 ppm, Smart Tasks, and Mobile Fax has 8 other known error codes, including: ADF-JAM (Document Feeder Paper Jam), ALIGN-FAIL (Printhead Alignment Failed), E0 (Cartridge Access Door Open), E1 (No Paper in Input Tray), E2 (Paper Size Mismatch), and 3 more.

Error code FAX-COMM also appears on 1 other HP model: HP OfficeJet Pro 9015e All-in-One Wireless Inkjet Printer with Auto 2-Sided Printing, 35-Page ADF, Fax, and 22 ppm. The fix may vary by model, so check each model's specific page for tailored repair steps.