E3
HP · OfficeJet Pro 8025e Wireless All-in-One Printer with 20 ppm, Smart Tasks, and Mobile Fax
The ink cartridge carriage is stuck or obstructed and cannot move freely along its rail inside the printer — open the cartridge access door and visually inspect for paper scraps, packing material, or foreign objects blocking the carriage path; gently move the carriage by hand to check for free movement; ensure the carriage belt is intact and properly seated on the carriage motor pulley; if the carriage is stuck permanently, the carriage rail may be dry or the carriage motor may have failed
Error E3 on the HP OfficeJet Pro 8025e Wireless All-in-One Printer with 20 ppm, Smart Tasks, and Mobile Fax means: Carriage Jam. The top-ranked community fix is “Replace Printhead Assembly and Inspect Carriage Rail” (hard difficulty, ~45 min, DIY cost: $50-$120). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$250.
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
The HP OfficeJet Pro 8025e Wireless All-in-One Printer with 20 ppm, Smart Tasks, and Mobile Fax has 8 other known error codes:
Error code E3 also appears on 4 other HP models:
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