E3
HP · HP Smart Tank 7001 All-in-One Wireless Ink Tank Printer with Auto Duplex, ADF, and Refillable Ink System
The printhead carriage is stuck or obstructed and cannot move freely along its rail — open the ink access area and check for paper scraps, packing tape, or foreign objects blocking the carriage; gently try to slide the carriage by hand to check for free movement; ensure the ink supply tubes from the tanks to the printhead are not kinked or tangled around the carriage
Error E3 on the HP HP Smart Tank 7001 All-in-One Wireless Ink Tank Printer with Auto Duplex, ADF, and Refillable Ink System means: Carriage Jam. The top-ranked community fix is “Replace Printhead Assembly and Inspect Carriage Rail” (hard difficulty, ~45 min, DIY cost: $50-$120). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$250.
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
The HP HP Smart Tank 7001 All-in-One Wireless Ink Tank Printer with Auto Duplex, ADF, and Refillable Ink System has 8 other known error codes:
Error code E3 also appears on 4 other HP models:
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