MECH-SPRING
Electrolux · EI24ID50QS 24 in Built-In Dishwasher with IQ-Touch Controls 44 dBA
The dishwasher door falls open too rapidly when released, slams shut, or will not stay open at the desired angle for loading. The counterbalance system (springs and/or cables) has failed. Door springs or cables are located on each side of the dishwasher inner panel. Work carefully — the springs are under tension. Replace both springs/cables at the same time for balanced operation. Some Electrolux models use a pulley and cable system rather than springs.
Error MECH-SPRING on the Electrolux EI24ID50QS 24 in Built-In Dishwasher with IQ-Touch Controls 44 dBA means: Door Spring or Cable Broken. The top-ranked community fix is “Replace Door Springs and Cables” (hard difficulty, ~60 min, DIY cost: $30-$50). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · dishwasher
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many dishwasher repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$300.
Wash Motor Stuck or Locked
Water Supply Issue — Not Filling
Drain Issue — Not Draining Properly
Leak Detected — Anti-Flood Activated
Drain Pump Short or Fault
Heating Element Fault — Water Not Heating
Communication Error Between Boards
Fill Timeout — Insufficient Water
The Electrolux EI24ID50QS 24 in Built-In Dishwasher with IQ-Touch Controls 44 dBA has 8 other known error codes:
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