Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos HDMI NO VIDEO Error Fix: HDMI Video Pass-Through Failure

Video from an HDMI source device connected through the receiver is not appearing on the TV. The receiver handles HDMI video pass-through — the source device connects to one of the receiver HDMI inputs, and the receiver passes the video signal to the TV via its HDMI output. Check that the HDMI output cable from the receiver to the TV is securely connected at both ends. Try a different HDMI cable. Verify the correct HDMI input is selected on the receiver front panel or remote. The STR-AN1000 supports 8K and 4K 120Hz pass-through, but only on specific HDMI ports (HDMI 3 and 4 support 8K/4K120) — use the correct port for high-bandwidth sources and use Ultra High Speed HDMI cables rated for 48 Gbps. Update the receiver firmware to the latest version via USB or network, as Sony has released multiple firmware updates addressing HDMI compatibility with various source devices and TVs.

warning2 fixes available✨ Free fix available

Quick Answer

Error HDMI NO VIDEO on the Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos means: HDMI Video Pass-Through Failure. The top-ranked community fix is “Update Firmware and Replace HDMI Output Board if Needed” (medium difficulty, ~60 min, DIY cost: $0-$20). 2 community-ranked fixes available below.

Published February 2026 · 2 fixes · av receiver

Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.

When to Call a Professional

While many av receiver repairs can be done safely at home, consider hiring a qualified technician if:

The repair involves electrical wiring, gas lines, or refrigerant
You've tried the top-ranked fix and the error persists
You smell gas, see sparking, or notice water leaking
The repair requires specialized tools you don't have
Your appliance is still under manufacturer warranty

Average professional repair cost for this issue: $180-$300.

Other Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos Error Codes

ARC FAIL

HDMI ARC Audio Not Working

2 fixes

BT PAIR FAIL

Bluetooth Pairing Failure

2 fixes

DECODE ERROR

Audio Format Not Supported / Decode Failure

2 fixes

FIRMWARE FAIL

Firmware Update Error

2 fixes

HDMI HANDSHAKE

HDMI Authentication / Handshake Failure

2 fixes

NETWORK FAIL

Network / Wi-Fi Connection Issue

2 fixes

NO SOUND

No Audio Output Despite Active Signal

2 fixes

OVERHEAT

Receiver Overheating

2 fixes

People Also Ask About Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos Error HDMI NO VIDEO

What does error code HDMI NO VIDEO mean on a Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos?

Error code HDMI NO VIDEO on the Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos means: HDMI Video Pass-Through Failure. Video from an HDMI source device connected through the receiver is not appearing on the TV. The receiver handles HDMI video pass-through — the source device connects to one of the receiver HDMI inputs, and the receiver passes the video signal to the TV via its HDMI output. Check that the HDMI output cable from the receiver to the TV is securely connected at both ends. Try a different HDMI cable. Verify the correct HDMI input is selected on the receiver front panel or remote. The STR-AN1000 supports 8K and 4K 120Hz pass-through, but only on specific HDMI ports (HDMI 3 and 4 support 8K/4K120) — use the correct port for high-bandwidth sources and use Ultra High Speed HDMI cables rated for 48 Gbps. Update the receiver firmware to the latest version via USB or network, as Sony has released multiple firmware updates addressing HDMI compatibility with various source devices and TVs.

How do I fix error code HDMI NO VIDEO on my Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos?

The most successful fix is "Update Firmware and Replace HDMI Output Board if Needed" (medium difficulty, ~60 minutes). Estimated DIY cost: $0-$20. HomeMD has 2 community-ranked fixes for this error.

Is error code HDMI NO VIDEO on a Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos serious?

This error is rated warning severity. It is generally not urgent and can often be resolved with a simple DIY fix.

Can I fix Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos error HDMI NO VIDEO myself?

Yes — the top-ranked community fix ("Update Firmware and Replace HDMI Output Board if Needed") is rated medium difficulty and takes about 60 minutes. Tools needed: T20 Torx screwdriver, ESD wrist strap.

How much does it cost to repair Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos error HDMI NO VIDEO?

DIY cost: $0-$20. Professional repair typically costs $180-$300. Many homeowners save money by trying the top-ranked community fix first.

What other error codes does the Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos have?

The Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos has 8 other known error codes, including: ARC FAIL (HDMI ARC Audio Not Working), BT PAIR FAIL (Bluetooth Pairing Failure), DECODE ERROR (Audio Format Not Supported / Decode Failure), FIRMWARE FAIL (Firmware Update Error), HDMI HANDSHAKE (HDMI Authentication / Handshake Failure), and 3 more.

What other error codes does the Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos have?

The Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos has 8 other known error codes:

ARC FAIL — HDMI ARC Audio Not Working (2 fixes)
BT PAIR FAIL — Bluetooth Pairing Failure (2 fixes)
DECODE ERROR — Audio Format Not Supported / Decode Failure (2 fixes)
FIRMWARE FAIL — Firmware Update Error (2 fixes)
HDMI HANDSHAKE — HDMI Authentication / Handshake Failure (2 fixes)
NETWORK FAIL — Network / Wi-Fi Connection Issue (2 fixes)
NO SOUND — No Audio Output Despite Active Signal (2 fixes)
OVERHEAT — Receiver Overheating (2 fixes)

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