BT PAIR FAIL
Sony · Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos
The receiver does not appear in the Bluetooth device list on a phone, tablet, or other Bluetooth source device, or pairing attempts fail. Ensure the receiver is set to the Bluetooth input and is in Bluetooth pairing mode — activate pairing mode via the Bluetooth button on the receiver or through the on-screen menu. The receiver may have reached its maximum number of stored Bluetooth device pairings — delete unused paired devices from the receiver Bluetooth menu. Ensure no other Bluetooth audio device is currently actively connected to the receiver. Move the Bluetooth source device within 3 feet of the receiver during the initial pairing process. If a device was previously paired but now fails to reconnect, delete the receiver from the phone or tablet Bluetooth settings list and delete the phone from the receiver Bluetooth list, then pair from scratch.
Error BT PAIR FAIL on the Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos means: Bluetooth Pairing Failure. The top-ranked community fix is “Service or Replace Bluetooth Module in Receiver” (medium difficulty, ~45 min, DIY cost: $10-$20). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · av receiver
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many av receiver repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$250.
HDMI ARC Audio Not Working
Audio Format Not Supported / Decode Failure
Firmware Update Error
HDMI Authentication / Handshake Failure
HDMI Video Pass-Through Failure
Network / Wi-Fi Connection Issue
No Audio Output Despite Active Signal
Receiver Overheating
The Sony Sony STR-AN1000 7.2-Channel AV Receiver with Dolby Atmos has 8 other known error codes:
Error code BT PAIR FAIL also appears on 3 other Sony models:
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