NO POWER
Sony · Sony HT-S400 2.1-Channel Soundbar with Wireless Subwoofer
The soundbar does not respond to the power button on the unit or the remote control. No indicator LEDs illuminate on the front panel. Verify the AC power cable is firmly connected at both the soundbar end and the wall outlet end. Test the outlet by plugging in another device. Try a different outlet. Unplug the soundbar power cable for 60 seconds to reset, then reconnect firmly. If the standby LED was previously visible and has now gone dark, the internal power supply may have failed — this requires professional repair or warranty service. If the soundbar was connected to a power strip, surge protector, or smart plug, try connecting directly to a wall outlet to rule out the power strip as the cause. Check that the power cable itself is not damaged.
Error NO POWER on the Sony Sony HT-S400 2.1-Channel Soundbar with Wireless Subwoofer means: Soundbar Won't Turn On. The top-ranked community fix is “Test and Replace Internal Power Supply” (hard difficulty, ~60 min, DIY cost: $0-$20). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · soundbar
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many soundbar repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$200.
Lip Sync / Audio-Video Delay
Unexpected Power Off / Auto Standby
Bluetooth Pairing Failure
HDMI CEC / BRAVIA Sync Erratic Behavior
Crackling, Popping, or Distorted Sound
No Audio from Selected Input Source
Not Responding to Remote Control
No Audio via HDMI ARC/eARC
The Sony Sony HT-S400 2.1-Channel Soundbar with Wireless Subwoofer has 8 other known error codes:
Error code NO POWER also appears on 2 other Sony models:
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