AUTO STANDBY
Sony · Sony HT-S400 2.1-Channel Soundbar with Wireless Subwoofer
The soundbar powers itself off unexpectedly during use, or turns off after a period when audio is very quiet or absent. Sony soundbars include an Auto Standby (auto power-off) feature that automatically turns the unit off after approximately 15 to 20 minutes of no audio signal input to conserve energy. This feature can be triggered unintentionally if the audio signal from the TV or source is very quiet, intermittent, or if the TV outputs silence between programs. Some Sony soundbar models allow disabling Auto Standby through a button combination or through the Sony Sound Connect app — consult the user manual for your specific model. If the soundbar shuts off during active audio playback (not silence), the issue may be a thermal protection shutdown — ensure the soundbar has adequate ventilation and is not in an enclosed shelf.
Error AUTO STANDBY on the Sony Sony HT-S400 2.1-Channel Soundbar with Wireless Subwoofer means: Unexpected Power Off / Auto Standby. The top-ranked community fix is “Improve Soundbar Ventilation and Check for Thermal Shutdown” (medium difficulty, ~30 min, DIY cost: $0-$10). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · soundbar
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many soundbar repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $100-$160.
Lip Sync / Audio-Video Delay
Bluetooth Pairing Failure
HDMI CEC / BRAVIA Sync Erratic Behavior
Crackling, Popping, or Distorted Sound
No Audio from Selected Input Source
Soundbar Won't Turn On
Not Responding to Remote Control
No Audio via HDMI ARC/eARC
The Sony Sony HT-S400 2.1-Channel Soundbar with Wireless Subwoofer has 8 other known error codes:
Error code AUTO STANDBY also appears on 2 other Sony models:
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