14
Rheem · Rheem RTGH-95DVLN Prestige 9.5 GPM Condensing Tankless Gas Water Heater
The internal thermal fuse has blown due to an overheat condition. The thermal fuse is a one-time, non-resettable safety device — once it opens, it must be physically replaced. It cannot be reset. This indicates the unit reached an unsafe internal temperature, which can be caused by a blocked exhaust or intake vent, a failed combustion blower motor (Code 61), or an internal heat exchanger malfunction. A qualified technician must diagnose and repair the cause of overheating before replacing the thermal fuse. Simply replacing the fuse without fixing the root cause will result in repeated failures and potentially dangerous conditions.
Error 14 on the Rheem Rheem RTGH-95DVLN Prestige 9.5 GPM Condensing Tankless Gas Water Heater means: Thermal Fuse Activated — Overheat Safety. The top-ranked community fix is “Replace Thermal Fuse and Diagnose Overheat Cause” (hard difficulty, ~90 min, DIY cost: $20-$30). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · water heater
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many water heater repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$300.
False Flame Detection
Abnormal Combustion — Blocked Vent
Ignition Failure — No Flame Detected
Flame Failure — Flame Lost During Operation
Overheating — Outgoing Water Too Hot
Abnormal Temperature Rise — Low Water Flow
Condensate Drain / Vent Blockage
Outgoing Water Temperature Sensor Failure
The Rheem Rheem RTGH-95DVLN Prestige 9.5 GPM Condensing Tankless Gas Water Heater has 8 other known error codes:
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