10
Rheem · Rheem RTGH-95DVLN Prestige 9.5 GPM Condensing Tankless Gas Water Heater
The unit has detected incomplete combustion or unsafe exhaust gas conditions. This code indicates the air-to-fuel ratio is outside of acceptable parameters. Causes include: insufficient combustion air supply from a blocked intake vent, partially blocked exhaust vent, improper vent sizing or length exceeding the maximum specification in the installation manual, or operating at high altitude without proper deration adjustments. Check both the intake and exhaust vent terminations on the exterior of the building for obstructions such as ice, leaves, bird nests, or wasp nests. Verify the vent pipe diameter and total equivalent length match the installation manual specifications.
Error 10 on the Rheem Rheem RTGH-95DVLN Prestige 9.5 GPM Condensing Tankless Gas Water Heater means: Abnormal Combustion — Blocked Vent. The top-ranked community fix is “Inspect and Replace Vent Piping to Manufacturer Specifications” (hard difficulty, ~120 min, DIY cost: $50-$100). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · water heater
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many water heater repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $300-$500.
False Flame Detection
Ignition Failure — No Flame Detected
Flame Failure — Flame Lost During Operation
Thermal Fuse Activated — Overheat Safety
Overheating — Outgoing Water Too Hot
Abnormal Temperature Rise — Low Water Flow
Condensate Drain / Vent Blockage
Outgoing Water Temperature Sensor Failure
The Rheem Rheem RTGH-95DVLN Prestige 9.5 GPM Condensing Tankless Gas Water Heater has 8 other known error codes:
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