NO HOT WATER
Rheem · Rheem Professional Classic 50 Gal. 38,000 BTU Natural Gas Water Heater
The water heater produces no hot water and the pilot light is out. Look through the sight glass near the bottom of the water heater — you should see a small blue flame (the pilot). If the pilot is out: turn the gas control knob to OFF, wait 5 minutes for any residual gas to dissipate, turn to PILOT, press and hold the knob while pressing the igniter button repeatedly until the pilot lights, continue holding the knob for 60 seconds after the pilot lights to allow the thermopile to heat up, then release. If the pilot lights but goes out when you release the knob, the thermopile is weak (see 2 FLASH or 8 FLASH codes). If you smell gas, do NOT attempt to light the pilot — leave the area and call your gas utility company.
Error NO HOT WATER on the Rheem Rheem Professional Classic 50 Gal. 38,000 BTU Natural Gas Water Heater means: No Hot Water — Pilot Light Out. The top-ranked community fix is “Replace Thermopile Assembly to Maintain Pilot Flame” (medium difficulty, ~45 min, DIY cost: $15-$25). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · water heater
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many water heater repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$250.
Normal Operation
Thermopile Voltage Low
Temperature Exceeded High Limit
Temperature Sensor Failure
Gas Control Valve Electronics Failure
Insufficient Thermopile Power
Not Enough Hot Water — Runs Out Quickly
Rumbling or Popping Noises During Heating
The Rheem Rheem Professional Classic 50 Gal. 38,000 BTU Natural Gas Water Heater has 8 other known error codes:
Error code NO HOT WATER also appears on 1 other Rheem model:
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