❄️Refrigerator

Jenn-Air · JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration

Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration IM Error Fix: Ice Maker Fault

The ice maker has a general operational failure — the ice maker module may have failed, the water inlet valve may not be opening, or the mold thermostat/sensor is defective; check the water supply line valve (behind the refrigerator or under the kitchen sink); verify the ice maker is toggled on; test the water inlet valve solenoid for continuity; verify freezer temperature is below 10°F (-12°C) — the ice maker will not cycle above this temperature; on Jenn-Air built-in models, the ice maker is often a removable module that can be replaced independently

Medium severity2 fixes available✨ Free fix available

Quick Answer

Error IM on the Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration means: Ice Maker Fault. The top-ranked community fix is “Test and Replace Water Inlet Valve Solenoid” (medium difficulty, ~60 min, DIY cost: $15-$30). 2 community-ranked fixes available below.

Published February 2026 · 2 fixes · refrigerator

Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.

When to Call a Professional

While many refrigerator repairs can be done safely at home, consider hiring a qualified technician if:

The repair involves electrical wiring, gas lines, or refrigerant
You've tried the top-ranked fix and the error persists
You smell gas, see sparking, or notice water leaking
The repair requires specialized tools you don't have
Your appliance is still under manufacturer warranty

Average professional repair cost for this issue: $120-$180.

Other Jenn-Air Models with Error IM

JB36NXFXLE 36 in Built-In French Door Refrigerator with Preserva Food Care

refrigerator · 2 fixes

JFFCC72EFS French Door 22.1 cu ft French Door Refrigerator with Turbo Cool and LED Lighting

refrigerator · 2 fixes

Other Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration Error Codes

Communication Failure

2 fixes

Compressor Overload / Overcurrent

2 fixes

Defrost Failure

2 fixes

Defrost Heater Open

2 fixes

Defrost Thermostat (Bi-Metal) Fault

2 fixes

Fresh Food Fan Not Operating

2 fixes

Freezer Fan Failure

2 fixes

Freezer Ice Probe / Ice Level Sensor

2 fixes

People Also Ask About Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration Error IM

What does error code IM mean on a Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration?

Error code IM on the Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration means: Ice Maker Fault. The ice maker has a general operational failure — the ice maker module may have failed, the water inlet valve may not be opening, or the mold thermostat/sensor is defective; check the water supply line valve (behind the refrigerator or under the kitchen sink); verify the ice maker is toggled on; test the water inlet valve solenoid for continuity; verify freezer temperature is below 10°F (-12°C) — the ice maker will not cycle above this temperature; on Jenn-Air built-in models, the ice maker is often a removable module that can be replaced independently

How do I fix error code IM on my Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration?

The most successful fix is "Test and Replace Water Inlet Valve Solenoid" (medium difficulty, ~60 minutes). Estimated DIY cost: $15-$30. HomeMD has 2 community-ranked fixes for this error.

Is error code IM on a Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration serious?

This error is rated medium severity. It should be addressed soon, but your appliance may still function in a limited capacity.

Can I fix Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration error IM myself?

Yes — the top-ranked community fix ("Test and Replace Water Inlet Valve Solenoid") is rated medium difficulty and takes about 60 minutes. Tools needed: Phillips screwdriver, Multimeter, Adjustable wrench.

How much does it cost to repair Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration error IM?

DIY cost: $15-$30. Professional repair typically costs $120-$180. Many homeowners save money by trying the top-ranked community fix first.

What other error codes does the Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration have?

The Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration has 8 other known error codes, including: CF (Communication Failure), CO (Compressor Overload / Overcurrent), dF (Defrost Failure), dH (Defrost Heater Open), dt (Defrost Thermostat (Bi-Metal) Fault), and 3 more.

Which other Jenn-Air models have the IM error?

Error code IM also appears on 2 other Jenn-Air models: JB36NXFXLE 36 in Built-In French Door Refrigerator with Preserva Food Care, JFFCC72EFS French Door 22.1 cu ft French Door Refrigerator with Turbo Cool and LED Lighting. The fix may vary by model, so check each model's specific page for tailored repair steps.

What other error codes does the Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration have?

The Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration has 8 other known error codes:

CF — Communication Failure (2 fixes)
CO — Compressor Overload / Overcurrent (2 fixes)
dF — Defrost Failure (2 fixes)
dH — Defrost Heater Open (2 fixes)
dt — Defrost Thermostat (Bi-Metal) Fault (2 fixes)
FC — Fresh Food Fan Not Operating (2 fixes)
FF — Freezer Fan Failure (2 fixes)
FI — Freezer Ice Probe / Ice Level Sensor (2 fixes)

Which other Jenn-Air models have the IM error?

Error code IM also appears on 2 other Jenn-Air models:

JB36NXFXLE 36 in Built-In French Door Refrigerator with Preserva Food Care (refrigerator) · 2 fixes
JFFCC72EFS French Door 22.1 cu ft French Door Refrigerator with Turbo Cool and LED Lighting (refrigerator) · 2 fixes

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