FF
Jenn-Air · JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration
The freezer evaporator fan is not running — this fan circulates cold air from the evaporator throughout the freezer compartment; without it, the freezer temperature rises and food thaws; check the fan motor for continuity; check the fan blade for ice buildup or mechanical obstructions preventing rotation; the fan normally stops when the freezer door is opened (door switch controlled) so testing requires bypassing the door switch temporarily; a seized fan motor (won't turn by hand) must be replaced
Error FF on the Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration means: Freezer Fan Failure. The top-ranked community fix is “Test and Replace Freezer Evaporator Fan Motor” (medium difficulty, ~60 min, DIY cost: $15-$25). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · refrigerator
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many refrigerator repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$220.
The Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration has 8 other known error codes:
Error code FF also appears on 2 other Jenn-Air models:
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