IM
Jenn-Air · JFFCC72EFS French Door 22.1 cu ft French Door Refrigerator with Turbo Cool and LED Lighting
The ice maker has a general operational failure — the ice maker module may have failed, the water inlet valve may not be opening, or the mold thermostat/sensor is defective; check the water supply line valve (behind the refrigerator or under the kitchen sink); verify the ice maker is toggled on; test the water inlet valve solenoid for continuity; verify freezer temperature is below 10°F (-12°C) — the ice maker will not cycle above this temperature; on Jenn-Air built-in models, the ice maker is often a removable module that can be replaced independently
Error IM on the Jenn-Air JFFCC72EFS French Door 22.1 cu ft French Door Refrigerator with Turbo Cool and LED Lighting means: Ice Maker Fault. The top-ranked community fix is “Test and Replace Water Inlet Valve Solenoid” (medium difficulty, ~60 min, DIY cost: $15-$30). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · refrigerator
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many refrigerator repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$180.
The Jenn-Air JFFCC72EFS French Door 22.1 cu ft French Door Refrigerator with Turbo Cool and LED Lighting has 8 other known error codes:
Error code IM also appears on 2 other Jenn-Air models:
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