SUPPLY-EMPTY
HP · LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing
Toner is critically low or empty — replace the toner cartridge to continue printing; the M404dn allows configuring the at Very Low behavior via the LCD menu: Continue (keep printing until quality is unacceptable), Stop (halt until replaced), or Prompt (show alert but allow override)
Error SUPPLY-EMPTY on the HP LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing means: Toner Cartridge Very Low or Empty. The top-ranked community fix is “Perform a Firmware Reset and Calibrate Toner Sensor” (medium difficulty, ~20 min, DIY cost: $0). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$150.
Supply Memory Error
Paper Jam in Tray 1 (Multipurpose 100-Sheet Tray)
Paper Jam in Tray 2 (Main 250-Sheet Cassette)
Paper Jam in Tray 3 (Optional 550-Sheet Tray)
Paper Jam in Fuser Area
Paper Jam in Output Bin
Paper Jam in Duplex Unit
Unexpected Paper Size
The HP LaserJet Pro M404dn Mono Laser Printer with 40 ppm, Ethernet, and Duplex Printing has 8 other known error codes:
Error code SUPPLY-EMPTY also appears on 1 other HP model:
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