E4
York · YZH36B21S 3 Ton 16 SEER 9.5 HSPF Heat Pump with Environmentally Friendly Refrigerant
The defrost temperature sensor is faulty or disconnected, causing improper defrost cycles. This may lead to icing on the outdoor coil and poor heating performance.
Error E4 on the York YZH36B21S 3 Ton 16 SEER 9.5 HSPF Heat Pump with Environmentally Friendly Refrigerant means: Defrost Sensor Fault. The top-ranked community fix is “Replace Defrost Temperature Sensor” (medium difficulty, ~35 min, DIY cost: $25-$45). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · heat pump
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many heat pump repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $130-$190.
Outdoor Ambient Sensor Fault
Indoor Coil Temperature Sensor Fault
Communication Fault Between Indoor and Outdoor Units
Indoor Coil Freeze Protection Sensor Fault
Compressor Start Relay Fault
Outdoor Coil Freeze Protection Sensor Fault
Indoor Unit Communication Fault
Outdoor Unit Communication Fault
The York YZH36B21S 3 Ton 16 SEER 9.5 HSPF Heat Pump with Environmentally Friendly Refrigerant has 8 other known error codes:
Error code E4 also appears on 3 other York models:
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