E16
York · YZH36B21S 3 Ton 16 SEER 9.5 HSPF Heat Pump with Environmentally Friendly Refrigerant
The EEPROM memory in the indoor unit control board is corrupted or malfunctioning. This can cause unpredictable system behavior or failure to start.
Error E16 on the York YZH36B21S 3 Ton 16 SEER 9.5 HSPF Heat Pump with Environmentally Friendly Refrigerant means: Indoor Unit EEPROM Fault. The top-ranked community fix is “Replace Indoor Control Board” (hard difficulty, ~60 min, DIY cost: $150-$250). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · heat pump
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many heat pump repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $350-$450.
heat_pump · 2 fixes
furnace · 2 fixes
furnace · 2 fixes
furnace · 2 fixes
air_conditioner · 2 fixes
heat_pump · 2 fixes
Outdoor Ambient Sensor Fault
Indoor Coil Temperature Sensor Fault
Communication Fault Between Indoor and Outdoor Units
Indoor Coil Freeze Protection Sensor Fault
Compressor Start Relay Fault
Outdoor Coil Freeze Protection Sensor Fault
Indoor Unit Communication Fault
Outdoor Unit Communication Fault
The York YZH36B21S 3 Ton 16 SEER 9.5 HSPF Heat Pump with Environmentally Friendly Refrigerant has 8 other known error codes:
Error code E16 also appears on 6 other York models:
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