DEFROST MALFUNCTION
Lennox · XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump
Defrost system not properly removing ice from outdoor coil during heating. Symptoms: heavy ice accumulation, reduced heating output. Causes: failed defrost control, failed outdoor coil temp sensor, stuck reversing valve, or defrost thermostat failure. Thin frost is normal — heavy persistent ice is not. Do NOT scrape or chip ice.
Error DEFROST MALFUNCTION on the Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump means: Defrost System Malfunction. The top-ranked community fix is “Test and Replace Defrost Components” (hard difficulty, ~90 min, DIY cost: $50-$100). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · heat pump
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many heat pump repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $300-$450.
High Pressure Switch Open
Low Pressure Switch Open
Compressor Thermal Overload
Short-Cycle Protection
Communication Loss — Outdoor Unit
High Pressure Protection — Outdoor Unit
Low Pressure Protection — Outdoor Unit
Compressor Discharge Temperature High
The Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump has 8 other known error codes:
Error code DEFROST MALFUNCTION also appears on 1 other Lennox model:
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