🌡️Heat Pump

ALERT 11

Lennox · XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump

Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump ALERT 11 Error Fix: High Pressure Protection — Outdoor Unit

The high-pressure safety switch on the outdoor unit has tripped. Causes: dirty condenser coil (most common — clean with garden hose), condenser fan motor failure, refrigerant overcharge, restricted airflow around outdoor unit. Minimum clearance 24 inches on all sides, 60 inches above. Unit will auto-restart after switch resets. After 3 consecutive trips, enters lockout.

High severity2 fixes available✨ Free fix available

Quick Answer

Error ALERT 11 on the Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump means: High Pressure Protection — Outdoor Unit. The top-ranked community fix is “Diagnose and Replace Condenser Fan Motor” (medium difficulty, ~90 min, DIY cost: $0). 2 community-ranked fixes available below.

Published February 2026 · 2 fixes · heat pump

Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.

When to Call a Professional

While many heat pump repairs can be done safely at home, consider hiring a qualified technician if:

This is a high severity error — continued use may cause damage or a safety hazard
The repair involves electrical wiring, gas lines, or refrigerant
You've tried the top-ranked fix and the error persists
You smell gas, see sparking, or notice water leaking
The repair requires specialized tools you don't have
Your appliance is still under manufacturer warranty

Average professional repair cost for this issue: $250-$400.

Other Lennox Models with Error ALERT 11

XC21 Dave Lennox Signature Collection 21 SEER Variable-Capacity Air Conditioner

air_conditioner · 2 fixes

XC25 Dave Lennox Signature Collection 26 SEER Variable-Capacity Air Conditioner

air_conditioner · 2 fixes

XP21 Dave Lennox Signature Collection 20 SEER Heat Pump

heat_pump · 2 fixes

Other Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump Error Codes

1 FLASH YELLOW

High Pressure Switch Open

2 fixes

2 FLASHES YELLOW

Low Pressure Switch Open

2 fixes

3 FLASHES YELLOW

Compressor Thermal Overload

2 fixes

4 FLASHES YELLOW

Short-Cycle Protection

2 fixes

ALERT 1

Communication Loss — Outdoor Unit

2 fixes

ALERT 12

Low Pressure Protection — Outdoor Unit

2 fixes

ALERT 14

Compressor Discharge Temperature High

2 fixes

ALERT 2

Communication Loss — Indoor Unit

2 fixes

People Also Ask About Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump Error ALERT 11

What does error code ALERT 11 mean on a Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump?

Error code ALERT 11 on the Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump means: High Pressure Protection — Outdoor Unit. The high-pressure safety switch on the outdoor unit has tripped. Causes: dirty condenser coil (most common — clean with garden hose), condenser fan motor failure, refrigerant overcharge, restricted airflow around outdoor unit. Minimum clearance 24 inches on all sides, 60 inches above. Unit will auto-restart after switch resets. After 3 consecutive trips, enters lockout.

How do I fix error code ALERT 11 on my Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump?

The most successful fix is "Diagnose and Replace Condenser Fan Motor" (medium difficulty, ~90 minutes). This fix costs nothing. HomeMD has 2 community-ranked fixes for this error.

Is error code ALERT 11 on a Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump serious?

This error is rated high severity. You should address it promptly — continued use could cause damage or safety concerns.

Can I fix Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump error ALERT 11 myself?

Yes — the top-ranked community fix ("Diagnose and Replace Condenser Fan Motor") is rated medium difficulty and takes about 90 minutes. Tools needed: T20 Torx screwdriver, Multimeter, Needle-nose pliers.

How much does it cost to repair Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump error ALERT 11?

DIY cost: $0. Professional repair typically costs $250-$400. Many homeowners save money by trying the top-ranked community fix first.

What other error codes does the Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump have?

The Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump has 8 other known error codes, including: 1 FLASH YELLOW (High Pressure Switch Open), 2 FLASHES YELLOW (Low Pressure Switch Open), 3 FLASHES YELLOW (Compressor Thermal Overload), 4 FLASHES YELLOW (Short-Cycle Protection), ALERT 1 (Communication Loss — Outdoor Unit), and 3 more.

Which other Lennox models have the ALERT 11 error?

Error code ALERT 11 also appears on 3 other Lennox models: XC21 Dave Lennox Signature Collection 21 SEER Variable-Capacity Air Conditioner, XC25 Dave Lennox Signature Collection 26 SEER Variable-Capacity Air Conditioner, XP21 Dave Lennox Signature Collection 20 SEER Heat Pump. The fix may vary by model, so check each model's specific page for tailored repair steps.

What other error codes does the Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump have?

The Lennox XP25 Dave Lennox Signature Collection Variable-Capacity Heat Pump has 8 other known error codes:

1 FLASH YELLOW — High Pressure Switch Open (2 fixes)
2 FLASHES YELLOW — Low Pressure Switch Open (2 fixes)
3 FLASHES YELLOW — Compressor Thermal Overload (2 fixes)
4 FLASHES YELLOW — Short-Cycle Protection (2 fixes)
ALERT 1 — Communication Loss — Outdoor Unit (2 fixes)
ALERT 12 — Low Pressure Protection — Outdoor Unit (2 fixes)
ALERT 14 — Compressor Discharge Temperature High (2 fixes)
ALERT 2 — Communication Loss — Indoor Unit (2 fixes)

Which other Lennox models have the ALERT 11 error?

Error code ALERT 11 also appears on 3 other Lennox models:

XC21 Dave Lennox Signature Collection 21 SEER Variable-Capacity Air Conditioner (air conditioner) · 2 fixes
XC25 Dave Lennox Signature Collection 26 SEER Variable-Capacity Air Conditioner (air conditioner) · 2 fixes
XP21 Dave Lennox Signature Collection 20 SEER Heat Pump (heat pump) · 2 fixes

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