NOT DRAINING FULLY
KitchenAid · KWTW4815EW 3.8 cu. ft. Top Load Washer with Removable Agitator
Water remains in the tub after the cycle. Check the drain hose for kinks. Clean the drain pump filter/trap. Check for small objects lodged in the drain pump (coins, buttons, hair clips, small socks). Verify standpipe height (39-96 inches for proper siphon break).
Error NOT DRAINING FULLY on the KitchenAid KWTW4815EW 3.8 cu. ft. Top Load Washer with Removable Agitator means: Washer Not Draining Completely. The top-ranked community fix is “Replace the Drain Pump Assembly” (medium difficulty, ~60 min, DIY cost: $20-$40). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · washer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many washer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$220.
Agitator Not Moving
Motor Control Board Error (MCU)
MCU Communication Failure
Motor Stall Detected
Main Control Board Fault
Motor Control Communication Loss
Lid Switch Fault — Lid Not Detected
User Interface Communication Fault
The KitchenAid KWTW4815EW 3.8 cu. ft. Top Load Washer with Removable Agitator has 8 other known error codes:
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