AGITATOR NOT MOVING
KitchenAid · KWTW4815EW 3.8 cu. ft. Top Load Washer with Removable Agitator
Washer fills but the agitator does not move. On KWTW4815EW with removable agitator, check the agitator dogs (directional cogs inside the top). These are inexpensive ratcheting plastic pieces (~$5) that wear out. Pull the agitator cap off and replace the dog kit. If dogs are intact, check drive motor coupling or transmission.
Error AGITATOR NOT MOVING on the KitchenAid KWTW4815EW 3.8 cu. ft. Top Load Washer with Removable Agitator means: Agitator Not Moving. The top-ranked community fix is “Inspect and Replace Drive Motor Coupling or Transmission” (hard difficulty, ~90 min, DIY cost: $30-$50). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · washer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many washer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$350.
Motor Control Board Error (MCU)
MCU Communication Failure
Motor Stall Detected
Main Control Board Fault
Motor Control Communication Loss
Lid Switch Fault — Lid Not Detected
User Interface Communication Fault
Water Level Pressure Sensor Fault
The KitchenAid KWTW4815EW 3.8 cu. ft. Top Load Washer with Removable Agitator has 8 other known error codes:
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