OP
Jenn-Air · JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration
The fresh food or freezer area is getting too cold — food may be freezing in the fresh food compartment; the compressor may be running continuously because a thermistor is giving a false warm reading (telling the control it needs to cool more), or the air damper is stuck in the fully open position; check the thermistors in both compartments for correct resistance values; check the damper control motor and position; verify the temperature settings have not been inadvertently changed to the coldest setting
Error OP on the Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration means: Overcooling Protection. The top-ranked community fix is “Test and Replace Thermistor or Repair Air Damper Motor” (medium difficulty, ~60 min, DIY cost: $10-$20). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · refrigerator
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many refrigerator repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$250.
The Jenn-Air JS42NXFXDE Built-In 42 in 20.7 cu ft Built-In Side-by-Side Refrigerator with Advanced Water Filtration has 8 other known error codes:
Error code OP also appears on 2 other Jenn-Air models:
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