E9
HP · HP Smart Tank 7001 All-in-One Wireless Ink Tank Printer with Auto Duplex, ADF, and Refillable Ink System
The printhead assembly is missing or not seated correctly in the carriage — open the ink access door, press the blue latch to release the printhead, lift it out, inspect the contacts for contamination or damage, then reseat firmly until the blue latch clicks into place; ensure the printhead is fully inserted and level; the Smart Tank printhead is a user-replaceable component separate from the ink tanks
Error E9 on the HP HP Smart Tank 7001 All-in-One Wireless Ink Tank Printer with Auto Duplex, ADF, and Refillable Ink System means: Printhead Not Detected. The top-ranked community fix is “Replace Printhead Assembly with Genuine HP Part” (medium difficulty, ~40 min, DIY cost: $50-$70). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$220.
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
The HP HP Smart Tank 7001 All-in-One Wireless Ink Tank Printer with Auto Duplex, ADF, and Refillable Ink System has 8 other known error codes:
Error code E9 also appears on 4 other HP models:
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