F7E5
Whirlpool · Whirlpool WFW9620HW 4.5 cu. ft. Smart Front Load Washer
On Whirlpool top-load washers with an actuator: the mode shifter (which shifts between agitate and spin modes) is not operating correctly. The actuator is a motor-driven mechanism at the bottom of the washer that engages the transmission between wash and spin modes. If it fails, the washer may not agitate or may not spin. The actuator can be heard clicking when it operates. If silent when commanded, it has failed. Replace the actuator assembly — it is accessible from below the washer by laying it back.
Error F7E5 on the Whirlpool Whirlpool WFW9620HW 4.5 cu. ft. Smart Front Load Washer means: Shifter Actuator Fault. The top-ranked community fix is “Replace the Shifter Actuator Assembly” (hard difficulty, ~60 min, DIY cost: $15-$25). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · washer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many washer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$300.
The Whirlpool Whirlpool WFW9620HW 4.5 cu. ft. Smart Front Load Washer has 8 other known error codes:
Error code F7E5 also appears on 2 other Whirlpool models:
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