HDCP ERROR
Sony · Sony KD-43X85K 43-Inch 4K LED Smart TV
The screen goes black, purple, or green, or displays an HDCP error message when attempting to play copy-protected content from streaming services, Blu-ray players, or cable/satellite boxes. HDCP (High-bandwidth Digital Content Protection) requires a successful authentication handshake between the source device and the TV over the HDMI cable. If this handshake fails, the video signal is blocked. Unplug and firmly reconnect the HDMI cable at both ends. Power cycle both devices by unplugging for 30 seconds. Try a different HDMI cable — HDCP handshake failures can be caused by a marginal or damaged cable. Ensure the HDMI Signal Format is set to Enhanced Format in the TV settings for 4K HDR content. Update the firmware on both the TV and the source device, as HDCP compatibility improvements are frequently included in firmware updates.
Error HDCP ERROR on the Sony Sony KD-43X85K 43-Inch 4K LED Smart TV means: HDCP Content Protection Failure. The top-ranked community fix is “Update Firmware and Adjust HDMI Signal Format Settings” (medium difficulty, ~30 min, DIY cost: $0). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · tv
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many tv repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $100-$150.
Standby LED Blinks 2 Times — Main Board / System Error
Standby LED Blinks 3 Times — Backlight / DC Voltage Error
Standby LED Blinks 4 Times — Power Supply / Temperature Protection
Standby LED Blinks 5 Times — T-Con / Panel Communication Error
Standby LED Blinks 6 Times — Backlight / LED Strip Failure
Standby LED Blinks 7 Times — Thermal Protection Shutdown
Standby LED Blinks 8 Times — Power Supply Board Failure
No Audio Through HDMI ARC to External Speakers
The Sony Sony KD-43X85K 43-Inch 4K LED Smart TV has 8 other known error codes:
Error code HDCP ERROR also appears on 3 other Sony models:
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