REAR SYNC FAIL
Sony · Sony HT-A5000 5.1.2-Channel Soundbar with Dolby Atmos and DTS:X
Optional wireless rear surround speakers (Sony SA-RS3S or SA-RS5) will not pair with the soundbar, lose connection frequently, or produce no audio despite appearing paired. The HT-A7000 and HT-A5000 support optional wireless rear speakers to create a full surround sound setup. For initial pairing, place the rear speakers within 3 feet of the soundbar. Power cycle all speakers and the soundbar by unplugging each for 30 seconds. Check that the rear speaker firmware is up to date via the Sony Sound Connect app on your smartphone. Wireless interference from Wi-Fi routers, microwave ovens, baby monitors, or other 5 GHz wireless devices can disrupt the wireless link between the soundbar and rear speakers. Ensure the rear speakers are powered on and their indicator LEDs show the correct status. Re-pair the speakers following the procedure in the user manual — typically by pressing and holding the LINK button on each rear speaker and then on the soundbar.
Error REAR SYNC FAIL on the Sony Sony HT-A5000 5.1.2-Channel Soundbar with Dolby Atmos and DTS:X means: Rear Speaker Pairing Issue. The top-ranked community fix is “Diagnose Wireless Interference and Firmware Issues” (medium difficulty, ~45 min, DIY cost: $0-$10). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · soundbar
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many soundbar repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $100-$180.
Lip Sync / Audio-Video Delay
Unexpected Power Off / Auto Standby
Bluetooth Pairing Failure
HDMI CEC / BRAVIA Sync Erratic Behavior
Crackling, Popping, or Distorted Sound
No Audio from Selected Input Source
Soundbar Won't Turn On
Not Responding to Remote Control
The Sony Sony HT-A5000 5.1.2-Channel Soundbar with Dolby Atmos and DTS:X has 8 other known error codes:
Error code REAR SYNC FAIL also appears on 1 other Sony model:
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