WATER LINE FREEZE
Samsung · Samsung RF23R6201SR 23 cu. ft. French Door Refrigerator with Twin Cooling Plus
The water supply line inside the refrigerator door has frozen, blocking water flow from the dispenser. Common on Samsung French door models when the refrigerator temperature is set below 37 degrees Fahrenheit. Thaw the line by applying warm (not hot) cloths to the dispenser area or using a turkey baster to flush warm water through the dispenser tube. Set the refrigerator temperature no lower than 37°F. On recurring cases, the water line heater (if equipped) may be faulty.
Error WATER LINE FREEZE on the Samsung Samsung RF23R6201SR 23 cu. ft. French Door Refrigerator with Twin Cooling Plus means: Water Dispenser Line Frozen. The top-ranked community fix is “Test and Replace Water Line Heater Assembly” (medium difficulty, ~45 min, DIY cost: $30-$50). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · refrigerator
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many refrigerator repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$250.
The Samsung Samsung RF23R6201SR 23 cu. ft. French Door Refrigerator with Twin Cooling Plus has 8 other known error codes:
Error code WATER LINE FREEZE also appears on 2 other Samsung models:
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