ERROR 189
Samsung TV & Audio · QN55LS03BAFXZA 55" Class The Frame QLED 4K Smart TV
Smart Hub apps or content tiles fail to load. The home screen may be partially blank or show loading indicators that never complete. Reset Smart Hub: Settings → Support → Device Care → Self Diagnosis → Reset Smart Hub (removes all downloaded apps, resets to defaults). Clear TV memory by removing unused apps. Power cycle the TV (unplug 60 seconds). Factory reset as last resort.
Error ERROR 189 on the Samsung TV & Audio QN55LS03BAFXZA 55" Class The Frame QLED 4K Smart TV means: Smart Hub Content Load Failure. The top-ranked community fix is “Perform Factory Reset and Firmware Update” (medium difficulty, ~30 min, DIY cost: $0). 2 community-ranked fixes available below.
Published March 2026 · 2 fixes · tv
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many tv repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$180.
Power Supply Board Fault
LED Backlight / Driver Protection Shutdown
Main Board / T-CON Communication Failure
Anynet+ (HDMI-CEC) Not Working
App Freezes or Crashes
ARC/eARC No Audio to Soundbar
Art Mode Not Activating or Displaying Incorrectly
Audio Out of Sync with Video (Lip Sync)
The Samsung TV & Audio QN55LS03BAFXZA 55" Class The Frame QLED 4K Smart TV has 8 other known error codes:
Error code ERROR 189 also appears on 4 other Samsung TV & Audio models:
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