ERROR 118
Samsung TV & Audio · QN55LS03BAFXZA 55" Class The Frame QLED 4K Smart TV
The TV SSL/TLS certificate validation failed when connecting to a secure server. The TV date/time may be incorrect, causing certificate validation to fail. Check Settings → General → System Manager → Time → Clock and ensure the date/time is correct. Enable auto-sync if available. A factory reset may be needed if the certificate store is corrupted. Firmware updates include updated root certificates.
Error ERROR 118 on the Samsung TV & Audio QN55LS03BAFXZA 55" Class The Frame QLED 4K Smart TV means: SSL/TLS Connection Error. The top-ranked community fix is “Perform Factory Reset and Update Firmware to Refresh Certificate Store” (hard difficulty, ~45 min, DIY cost: $0). 2 community-ranked fixes available below.
Published March 2026 · 2 fixes · tv
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many tv repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$220.
Power Supply Board Fault
LED Backlight / Driver Protection Shutdown
Main Board / T-CON Communication Failure
Anynet+ (HDMI-CEC) Not Working
App Freezes or Crashes
ARC/eARC No Audio to Soundbar
Art Mode Not Activating or Displaying Incorrectly
Audio Out of Sync with Video (Lip Sync)
The Samsung TV & Audio QN55LS03BAFXZA 55" Class The Frame QLED 4K Smart TV has 8 other known error codes:
Error code ERROR 118 also appears on 4 other Samsung TV & Audio models:
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