CHAIN WON'T MOVE
Ryobi · Ryobi RY40550 40V HP Brushless 14 in. Chainsaw
The motor sounds like it is running (you can hear the motor spin up) but the chain does not move on the guide bar. First check the chain brake — the chain brake is the large hand guard in front of the top handle. If the chain brake is engaged (pushed forward), the chain will not move even though the motor runs. Pull the chain brake handle back toward the top handle to release it. If the chain brake is not engaged, the chain may have come off the bar — look at the bar tip and underside. If the chain is still on the bar, the chain tension may be far too loose, causing the chain to sit in the bar groove without engaging the drive sprocket. Tighten the chain using the tensioning knob or screw on the side of the chainsaw. The chain should be snug against the bottom of the bar but still able to be pulled along the bar by hand with moderate effort. If the motor runs and the chain is properly tensioned but still won't move, the drive sprocket or clutch mechanism may have failed — this requires warranty service.
Error CHAIN WON'T MOVE on the Ryobi Ryobi RY40550 40V HP Brushless 14 in. Chainsaw means: Chain Not Moving When Trigger Is Pulled. The top-ranked community fix is “Inspect and Replace Drive Sprocket or Clutch Assembly” (medium difficulty, ~60 min, DIY cost: $0-$20). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · chainsaw
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many chainsaw repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$250.
Battery Fault — All 4 LEDs Blinking
Battery Too Cold to Operate or Charge
Battery Fully Depleted — No LEDs Lit
Battery Over-Temperature — Tool Shuts Down
Chain Brake Won't Release
Chain Comes Off the Guide Bar
Chain Has Stretched Beyond Adjustment Range
Charger Alternating Red/Green — Defective Battery
The Ryobi Ryobi RY40550 40V HP Brushless 14 in. Chainsaw has 8 other known error codes:
Ad Space — banner
Replace ADSENSE_PUBLISHER_ID in AdUnit.tsx