Fault 11
Miele · Miele CM 6360 MilkPerfection Countertop Coffee Machine
The machine has exceeded the maximum interval between descaling cycles. Performance is degraded — slower brewing, lower brew temperature, reduced steam pressure. Run the automatic descaling programme using Miele descaling tablets. Do not use vinegar or citric acid — these damage internal seals and tubing.
Error Fault 11 on the Miele Miele CM 6360 MilkPerfection Countertop Coffee Machine means: Descale Required — Overdue. The top-ranked community fix is “Perform Manual Descaling and Inspect Internal Scale Sensors” (medium difficulty, ~60 min, DIY cost: $10-$20). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · coffee machine
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many coffee machine repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$220.
Brew Unit O-Ring and Seal Wear
Drip Tray Seal / Gasket Worn
Brew Unit Blocked / Motor Stall
Water Tank Missing / Sensor Fault
Grinder Motor Fault
Water Flow / Pump Fault
Steam Valve / Thermoblock Fault
Milk System Fault
The Miele Miele CM 6360 MilkPerfection Countertop Coffee Machine has 8 other known error codes:
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