FORMAT NOT SUPPORTED
LG TV & Audio · SP7Y 5.1 Channel 440W Soundbar with Meridian & DTS Virtual:X
Soundbar displays "Not Supported" or no sound with certain audio formats. Dolby Atmos requires eARC — standard ARC only supports Dolby Digital Plus with Atmos metadata. DTS:X support varies by model. Switch TV Digital Sound Out to "Pass Through" for bitstream or "PCM" if soundbar cannot decode. Check firmware for format support updates.
Error FORMAT NOT SUPPORTED on the LG TV & Audio SP7Y 5.1 Channel 440W Soundbar with Meridian & DTS Virtual:X means: Unsupported Audio Format. The top-ranked community fix is “Update Soundbar Firmware and Replace HDMI Board if Needed” (medium difficulty, ~50 min, DIY cost: $0-$15). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · soundbar
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many soundbar repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$350.
Amplifier Board Failure
HDMI ARC Board Failure
HDMI ARC Connection Not Established
Soundbar Turns Off Unexpectedly
Bluetooth Pairing Failed
Sound Distortion at Volume
All LED Indicators Blinking — System Error
Steady Red LED — Protection Mode
The LG TV & Audio SP7Y 5.1 Channel 440W Soundbar with Meridian & DTS Virtual:X has 8 other known error codes:
Error code FORMAT NOT SUPPORTED also appears on 2 other LG TV & Audio models:
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