CONTACTOR FAILURE
Lennox · XP21 Dave Lennox Signature Collection 20 SEER Heat Pump
The compressor contactor (heavy-duty relay) has failed. Symptoms: unit doesn't start at all (stuck open), or runs continuously (stuck closed/welded). A buzzing contactor with unit not starting means contacts are pitted/burned. Replace contactor. Rating: 30–40 amp. Cost $10–$30 for the part.
Error CONTACTOR FAILURE on the Lennox XP21 Dave Lennox Signature Collection 20 SEER Heat Pump means: Contactor Failure. The top-ranked community fix is “Replace Compressor Contactor Relay” (medium difficulty, ~45 min, DIY cost: $20-$35). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · heat pump
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many heat pump repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $150-$250.
air_conditioner · 2 fixes
air_conditioner · 2 fixes
air_conditioner · 2 fixes
heat_pump · 2 fixes
High Pressure Switch Open
Low Pressure Switch Open
Compressor Thermal Overload
Short-Cycle Protection
Communication Loss — Outdoor Unit
High Pressure Protection — Outdoor Unit
Low Pressure Protection — Outdoor Unit
Compressor Discharge Temperature High
The Lennox XP21 Dave Lennox Signature Collection 20 SEER Heat Pump has 8 other known error codes:
Error code CONTACTOR FAILURE also appears on 4 other Lennox models:
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